FAQs
🚀 FynDisrtro FAQ – We've Got You Covered!
🛒 How Do I Order?
- Sign Up: Fill out our wholesale sign-up form.
- Get Approved: Once approved, you'll access pricing and can place orders.
- Invoice Time: We'll process your order and email you the final invoice.
- Ship It: After payment, we ship your order via express next-day delivery.
💳 Payment Options?
- Interac e-Transfer: Our preferred method.
- Bank Transfers: Also accepted.
- Credit Cards: Visa/Mastercard (2.5% fee), Amex (3.5% fee) – for verified clients only.
📦 Shipping & Delivery?
- Order by 3 PM (Mon–Thu): Ships same day, arrives next day.
- Order by 3 PM (Fri): Ships same day, arrives Monday.
- Weekend Orders: Processed Monday, delivered Tuesday.
Note: We ship only after payment. No tracking number? Contact us ASAP!
🔍 Tracking Your Order?
You'll receive a tracking number via email once your order ships. Didn't get one? Reach out to our support team.
📞 Need Help?
- Email: customerservice@fyndistro.ca
- Website: Use our Contact Us form.
- Live Chat: Leave your email if we don't respond immediately.
- Phone: Find our number on the Contact Us page.
- 🚚 Shipping Rates?
- Free Shipping: Orders over $1000.
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Standard Shipping: $35 + tax.
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All orders ship express and arrive the next business day after shipment.
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